We've simplified sending
We’ve simplified our bag ranges and now have one bag range for all your sending needs. We’ve removed the service pricing from our bags to ensure that you are choosing the best service for your items when sending within New Zealand.
We've simplified sending
We’ve simplified our bag ranges and now have one bag range for all your sending needs. We’ve removed the service pricing from our bags to ensure that you are choosing the best service for your items when sending within New Zealand.
Sending small parcels (up to 3 kg)
* Delivery targets are a guide only. Delivery outside major towns and cities, including to and from rural or remote areas will take longer. See our Postal Users’ Guide for further details.
For urgent same day delivery we offer an Express service. Call 0800 501 502 for a pick-up or price.
Pricing for your preferred packaging
| Bag size | Dimensions | Courier service^ Includes NZ Post bag |
Economy service^ Includes NZ Post bag |
Bag only (RRP) |
|---|---|---|---|---|
| XS | 240mm x 130mm | $8.20 | $6.20 | $1.00 |
| S | 280mm x 190mm | $9.50 | $7.50 | $1.00 |
| S Bubble | 280mm x 190mm | $10.50 | $8.50 | $2.00 |
| M | 325mm x 255mm | $11.50 | $9.50 | $1.00 |
| L | 380mm x 300mm | $12.50 | $10.50 | $1.00 |
| L Bubble | 380mm x 300mm | $14.50 | $12.50 | $3.00 |
| XL | 440mm x 400mm | $17.50 | $15.50 | $2.00 |
| XXL | 750mm x 515mm | Ask at counter | Ask at counter | $8.00 |
^ Prices above include the RRP of the NZ Post bag. Prices reflect NZ Post retail stores and online shop pricing. If using your own packaging, only the service ticket pricing applies. A rural delivery surcharge of $5.70 applies to items sent to a rural address.
| Ticket size | Dimensions* | Courier sending only# | Economy sending only# |
|---|---|---|---|
| XS | 0.001m³ and to fit XS NZ Post bag | $7.20 | $5.20 |
| S | 0.0015m³ and to fit S NZ Post bag | $8.50 | $6.50 |
| M | 0.0035m³ and to fit M NZ Post bag | $10.50 | $8.50 |
| L | 0.005m³ and to fit L NZ Post bag | $11.50 | $9.50 |
| XL | 0.010m³ and to fit XL NZ Post bag | $15.50 | $13.50 |
* Not sure which ticket size is right for your parcel? Refer to our guide to calculating your ticket size.
# A rural delivery surcharge of $5.70 applies to items sent to a rural address.
Tubes can be sent using the above rates provided they meet the criteria for maximum dimensions and weight. Tubes larger than XL size, but 650mm or less in length and 70mm or less in diameter, can be sent using the XL size.
Sending large parcels (up to 25 kg)
* Delivery targets are a guide only. Delivery outside major towns and cities, including to and from rural or remote areas will take longer. See our Postal Users’ Guide for further details.
For urgent same day delivery we offer an Express service. This service is also suitable for sending large, unusually shaped or heavy parcels over 25kg within New Zealand. Call 0800 501 502 for a pick-up or price.
If your parcel is outside the size and weight restrictions of the NZ Post packaging ranges or doesn’t meet our criteria outlined in the pricing table for your own packaging above, the following prices will apply for our Courier Economy and Courier services.
| Across town (price up to 25 kg) |
Within island (price for first 5 kg)* |
Nationwide (price for first 5 kg)* |
|
|---|---|---|---|
| Courier Economy | N/A | N/A | $23.00 |
| Courier^ | $7.80 | $12.50 | $38.50 |
* The additional 5 kg price (up to 25 kg) is the same as the price for the first 5 kg. For example, a 14 kg parcel going with in the South island would cost $37.50 using the courier service.
You will be charged the greater of:
- The actual weight of your parcel (as determined by our scales), rounded up to the nearest 5 kg, or
- The volumetric weight of your parcel, rounded up to the nearest 5 kg.
To calculate volumetric weight (kg), measure the parcel’s height (m) x length (m) x thickness (m) and multiply this by 200. e.g. (0.5 x 0.4 x 0.3) x 200 = 12 kg.
Maximum dimensions for large parcels
The maximum dimensions for larger parcels are:
- Weight = 25 kg
- Volume = 0.125m3
- Length = 1.5m
Dimension and weight restrictions include the packaging.
Sending oversize parcels (over 25 kg)
Our Express service is an urgent same-day delivery service suitable for sending large, unusually shaped or heavy parcels over 25kg within New Zealand. We can deliver across town within the hour or on the same day within New Zealand. Real-time GPS tracking and signature on delivery means you can deliver with confidence.
Sending guidelines
Cover for loss or damage
Learn what you're covered for & how to claim for an item that's lost or damaged.
How to package items
Check out our handy tips on packaging your items so they arrive safely and securely.
Prohibited & restricted
Not all items are suitable for sending by post or courier. Please check that your item is safe to send.
Applies to all parcels sent within NZ
The standard terms and conditions of the products and services offered by NZ Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at NZ Post stores.
Delivery targets
Delivery targets are a guide only. Delivery to and from rural or remote areas may take longer.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.
Economy, Courier Economy, and Courier (including Signature) - Next working day nationwide
Delivery targets are a guide only and we do not guarantee that your item will reach its destination within the delivery target. For the purpose of delivery targets, the day on which a mail item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet on a Saturday or after that day’s final clearance, day zero will be the next working day.
Delivery outside major towns and cities (listed below), including to and from rural or remote areas will take longer.
Major towns and cities are:
Whangarei, Auckland, Hamilton, Cambridge, Te Awamutu, Tauranga, Whakatane*, Rotorua*, Tokoroa*, Taupo*, Gisborne*, New Plymouth, Wanganui*, Napier, Hastings, Palmerston North*, Fielding*, Levin*, Masterton*, Wellington/Kapiti, Nelson, Blenheim, Christchurch, Greymouth, Ashburton, Timaru, Oamaru, Queenstown, Dunedin, Invercargill.
*Due to transport schedules, the delivery target from these towns to particular other major towns and cities on some days is two (2) working days.
Postal Users' Guide
Find details for each of our postal and courier products and read the terms and conditions that you must understand, and requirements that you must meet, before using our services. See the Guide.
¹ A parcel sent via our Economy service will receive the following scan updates:
- Collected from sender: When your item has been lodged at an NZ Post store#
- Out for Delivery: When your item is with our courier driver for delivery
- Delivered: When your item has been safely delivered by the local postie
¹ Paying for postage with stamps is only available for self-wrapped items sent using the Economy service. It’s not available for items sent via Courier Economy and Courier (including Signature) services. Items must weigh less than 3kg and be less than 70mm in height. Tracking is not available.
² A parcel sent via our Courier Economy and Courier (including Signature) service will receive the following scan updates:
- Collected from sender: When the item has been lodged at an NZ store^
- Delayed: In the unlikely event that your item is delayed or misdirected
- Out for Delivery: When your item is with our courier driver for delivery
- Delivered: When the item has been safely delivered by the local courier driver
^ Some NZ Post stores and Rural Delivery drivers may not be able to provide a ‘Collected from sender’ scan.
If your parcel is lodged in a posting box, it will not receive a ‘Collected from sender’ scan
Paying for postage with stamps is only available for self-wrapped items sent using the Economy service. It’s not available for items sent via Courier Economy and Courier (including Signature) services. Items must weigh less than 3kg and be less than 70mm in height. Tracking is not available.