Choose the best international option for you
From fast deliveries to signature and tracking options, we've got sending options to suit you.
Choose the best international option for you
From fast deliveries to signature and tracking options, we've got sending options to suit you.
Economy
3-13 working days*
The most cost-effective service for sending parcels & documents overseas.
Send to 220 destinations
Cover for loss or damage
Up to $2,000 NZD
Weight of item
Send up to 20 kg**
Courier
2-6 working days*
A fast and cost effective way to send tracked parcels and documents overseas.
Send to 57 destinations
Cover for loss or damage
Up to $5,000 NZD
Weight of item
Send documents and parcels up to 30kg**
Send letters up to 1 kg
Express
1-5 working days*
The fastest option for sending parcels and documents overseas.
Send to 220 destinations
Cover for loss or damage
Up to $10,000 NZD
Weight of item
Send parcels up to 30 kg**
Send letters up to 1 kg
* This may vary depending on destination, weight and size of item.
** Maximum weights are lower for some countries.
Things to know before you send overseas
What are your customs requirements
If you’re sending documents or parcels overseas, you’ll need to complete customs documentation.
Updates on delivery times & delays
See the latest information on delivery times and delays for international services.
Attaching documents to parcels
If you have documentation that isn't adhesive (i.e shipping labels), put them in a clear plastic pouch & attach to your parcel.
Delivery targets for countries
See the delivery targets for the 6 world zones when using one of our international sending services.
Changes to global customs clearance requirements
If you’re sending parcels overseas, there are important global Customs clearance requirements that need to be met to ensure your parcel reaches its destination without being delayed or returned.
Buy packaging & stamps online
You can buy a range of stamps and packaging in bulk through our online shop.
Sending letters
Like the old-fashioned way of doing things? Good on you! See what is costs to send letters or postcards overseas.
Sending guidelines
Cover for loss or damage
Learn what you're covered for, and how to make a claim for an item that's lost or damaged.
How to package parcels
Check out our handy tips on packaging your items so they arrive safely and securely.
Prohibited and restricted
Not all items are suitable for sending by post or courier. Check if your item is safe to send.
How to address mail
Check out our guidelines on how to address your items correctly so it reaches its destination on time, every time.
Legal information
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery Targets
For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.