Keep your customers in the know
Delivery updates and notifications keep your customers informed and take the pressure off your team. Our digital tools, including our mobile app, make tracking easy.
Keep your customers in the know
Delivery updates and notifications keep your customers informed and take the pressure off your team. Our digital tools, including our mobile app, make tracking easy.
A range of tracking options to suit them
Parcel notifications, tracking tools and the option for photo on delivery offer visibility and peace of mind to customers awaiting parcels from your business.
Tracking parcels their way
Your customers can track parcels, set delivery instructions and arrange redelivery, plus receive notifications in real time via our online app, or by using our online tracking tool.
Delivery notifications for real-time updates
Give your customers peace of mind with parcel notifications via email or SMS, helping them keep track of their parcels’ progress from collection to delivery.
Peace of mind with photo on delivery
Show your customers their parcel has arrived safely with a photo of where it was left by our courier driver.
Delivery options to help your customers receive their parcel the first time
Delivery instructions
Your customers can provide us with delivery instructions, such as a safe place for us to leave their parcels, using our app or tracking tool.
Missed my parcel
If they missed their delivery, it’s not a problem! They can arrange redelivery using our tracking tool or app.
Redirect my parcel
For a small fee your customers can redirect their parcel to another location within 75km of the original delivery address.
Collect my parcel
Your customers can choose to send their parcels to one of over 380 convenient locations around New Zealand with our Collect my parcel service.
Leave my parcel
When receiving Signature Required parcels, your customers can give us permission to leave their parcel somewhere safe at the delivery address.
Sending fewer than 50 parcels a week?
Simplify your shipping with My NZ Post Business. Enjoy great rates, pay as you go and access tools like eShip - just plug into your online shop and start sending now.
Sending fewer than 50 parcels a week?
Simplify your shipping with My NZ Post Business. Enjoy great rates, pay as you go and access tools like eShip - just plug into your online shop and start sending now.
Sending more than 50 parcels a week?
Whether you need urban, rural, oversized or global sending solutions, we support the delivery needs of large and growing businesses all over New Zealand. Complete the form below and one of our Business Specialists will be in touch.
Sending more than 50 parcels a week?
Whether you need urban, rural, oversized or global sending solutions, we support the delivery needs of large and growing businesses all over New Zealand. Complete the form below and one of our Business Specialists will be in touch.