GST

All items purchased from overseas and shipped to your You Shop address will have 15% GST applied before it is sent to NZ. As a re-deliverer, You Shop collects this tax on behalf of the New Zealand government when you pay for shipping into NZ.

Note: 15% GST will be charged on the total value of your goods and on You Shop’s service fees. Check the GST on low value imported goods.

Parcels valued between NZ$400 and NZ$1,000

NZ Customs require a tariff item classification if your parcel or consignment is valued between NZ$400 and NZ$1,000. You Shop will conduct the tariff classification for a fee of NZ$55.00 incl GST per parcel. This fee is charged to your You Shop account before your items are shipped to New Zealand. Please note this is in addition to any applicable GST and Duty charges for your item. 

You don't have to pay Duty for items valued at NZ$1,000 or less.

Please note: if multiple parcels, valued at less than $400 per parcel, are sent at the same time via You Shop to the same address, NZ Customs may aggregate them as a consignment, and additional fees and duty may be payable. This is outside of NZ Post’s control.

For more information about tax and duty charges visit the New Zealand Customs website.

Parcels valued at over NZ$1,000 are liable for additional fees and duty to NZ Customs (+ GST on that duty). The amount of duty will be determined after being assessed by NZ Customs when it enters New Zealand. 

You can estimate any additional fees you may need to pay using the What’s My Duty estimator.

Fees you will be charged

Additional NZ Customs fees are payable before your parcel leaves the You Shop warehouse:

Customs Number

All parcels valued over NZ$1,000.00 require a Customs Number (or Client Code for NZ commercial entities) from NZ Customs.

To apply for a Customs Number complete the NZCS 224-A Application form. Email the completed form and a copy of your photo ID to [email protected]. You will receive your Customs Number back by email which should be provided to NZ Post via our You Shop form. 

It can take up to 10 working days to obtain a Customs Number from NZ Customs so you should apply before your parcel leaves the You Shop warehouse.

For further enquiries please email NZ Post Brokerage team at [email protected] or NZ Customs at [email protected].

Clearance at NZ Customs

Once NZ Customs assesses your parcel’s contents, the NZ Post Brokerage team will contact you to arrange payment of Duty and GST (if applicable).

Duty you might pay

If the total value* of your goods is NZ$1,050 (including $50 shipping to have it delivered to the You Shop warehouse), you might expect to pay the following:

*total value includes the purchase price (incl. any local taxes, insurance or other costs charged by the retailer you purchased the item from), and postage paid to get your parcel to the You Shop warehouse.

MPI Inspection

MPI may request a biosecurity inspection, in which case the customer will be charged for the service provided by MPI and any other service providers, during goods clearance.

The charges are based on a number of factors including the number of items that need inspecting, the time required, and any treatment processes. These are additional charges, and is not included in the postage and customs clearance charge, and will vary case by case.

Visit MPI online or contact MPI directly for more information or for a detailed explanation of any fees charged.

Before the item enters New Zealand

*This is in addition to the You Shop International postage fees 
 

When item enters New Zealand and is assessed by Customs