Get the most out of NZ Post
Track and manage your parcels, set delivery instructions, and arrange redelivery. Get notifications in real time. Download now, and never miss a parcel again!
Get the most out of NZ Post
Track and manage your parcels, set delivery instructions, and arrange redelivery. Get notifications in real time. Download now, and never miss a parcel again!
NZ Post on the go
Track in an instant, send a parcel, check an address or postcode, or find an NZ Post location nearby.
Use your existing My NZ Post account to sign in to the mobile app. If you don't have an account, you can create one on the app when you download it on your phone.
Track your way
Filter and sort by status, set your preferred default view for parcel tracking, and seamlessly share. Plus, eligible parcels will show the name of the sender automatically - no more guessing!
Add delivery instructions
Choose from our list of options or tell us exactly where you want us to leave your parcel.
Useful parcel options
Rename your parcel, turn on (or off) alerts, get push notifications for delivery updates in real time, view proof of delivery, scan Missed my parcel barcodes, and arrange redelivery, all from within the app.
Track your way
Filter and sort by status, set your preferred default view for parcel tracking, and seamlessly share. Plus, eligible parcels will show the name of the sender automatically - no more guessing!
Add delivery instructions
Choose from our list of options or tell us exactly where you want us to leave your parcel.
Useful parcel options
Rename your parcel, turn on (or off) alerts, get push notifications for delivery updates in real time, view proof of delivery, scan Missed my parcel barcodes, and arrange redelivery, all from within the app.
Updates in the palm of your hand
Wherever you are, you'll know where your parcels are too. Enable push notifications to get real-time updates on your parcel's journey from start to finish.
SEND IT
Send a parcel in the app
Access our online sending tool within our mobile app. Find a price, pay for parcel sending and get your sending label emailed to you.
Never miss a parcel delivery again
Tell us how you want your parcel delivered, all within the mobile app.
Add Leave my parcel instructions for your signature required parcel if you aren't home.
Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours.
Pay for Saturday and evening delivery within the app using your credit or debit card.
Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
Never miss a parcel delivery again
Tell us how you want your parcel delivered, all within the mobile app.
Add Leave my parcel instructions for your signature required parcel if you aren't home.
Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours.
Pay for Saturday and evening delivery within the app using your credit or debit card.
Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
FIND AN ADDRESS
Check an address on the go
Need to look up an address or postcode while you’re on the move? You can do that within the mobile app.
FIND NZ POST
Find us nearby
Our mobile app makes it easier to find an NZ Post store or post box near you or check where you can access our services.
FIND NZ POST
Find us nearby
Our mobile app makes it easier to find an NZ Post store or post box near you or check where you can access our services.
Download the NZ Post mobile app today
Download the NZ Post mobile app today
FAQs
To update the NZ Post app to the latest version, follow these steps:
- Open your device's app store (Google Play Store for Android or App Store for iOS).
- Search for NZ Post in the app store.
- If an update is available, you will see an "Update" button. Tap on it to download and install the latest version.
No, updating the app will not result in any data loss. All your existing data related to your My NZ Post account will remain after the update. Please note you'll need to log in to the app once updated.
You need to have a My NZ Post account to use this app and creating one is easy and free. You can do this when you first download and open the app.
Yes! You’ll stay logged in to the app as long as you’re active on the app every 30 days – making the NZ Post app the quickest and most seamless way to track your parcels.
If you haven’t visited the app for more than 30 days, you’ll have to login again for security reasons.
You can use your credit or debit card to pay for Saturday or evening delivery. We offer secure payment processing provided by Windcave. The mobile app won’t save your credit or debit card details for added security.
Push notifications are brief messages sent by the app to your device. They appear on your home screen, even when you're not actively using the app, keeping you informed about updates to your NZ Post parcels.
You’ll receive push notifications when you have these turned on for the NZ Post app on your device. It's easy to turn your push notifications off from within the NZ Post app. Devices using Android 12 or lower have notifications turned on by default for newapps, and you need to opt out if you don't want notifications from a particular app.
It's easy to turn your push notifications on and off from within the NZ Post app. You can find this option by selecting Settings > Notifications.
Currently, if you have turned your push notifications on this will apply to all NZ Post parcels that are added to your tracking list (in the app or via the website).
The app is designed to use push notifications efficiently, ensuring minimal impact on your device's battery life. However, you can adjust your device's settings if needed to optimize battery usage further.
The frequency of notifications will vary based on the updates to the NZ Post parcels you’re tracking.
Some push notifications may include the option to take action (like leave delivery instructions) or access relevant parts of the app directly from the notification. You will be unable to contact NZ Post or the Customer Care Centre directly via push notifications.
In most cases, push notifications are compatible with various devices and operating systems. However, specific functionalities may differ depending on your device's capabilities. You can find full details of the operating systems each download is suitablefor in the app store.
Yes, push notifications are secure. They're encrypted and sent using secure channels, ensuring that the information deliveredisprotected and safe for your use.
Yes, many devices offer a 'Do Not Disturb' or similar setting. You can configure your device to silence notifications during specific hours or times that suit your preferences.