You Shop

Please refer to our You Shop FAQs before submitting this form.

Request help with your You Shop parcel sent via our international warehouse.

If you don't have an account number, please use our general enquiry form.

How can we help?
  • My parcel has not arrived
  • My parcel was received damaged / missing contents
  • Delivered but not received
Which You Shop region is it related to?
  • USA
  • UK

Customer details

Names

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Disclaimer
Providing your details means we can connect this email to other calls or emails you've had with our National Contact Centre so we can give you the best possible service. We may also contact you for customer feedback surveys.