Invoices are due on the 20th of the month following your invoice generation date. Your customer account number and invoice numbers will appear in the upper right-hand corner of each invoice.
Pay by Credit Card
You can pay your invoices online with your credit card. Have your customer account number and your invoice number ready. Please note, a 1% surcharge applies to all transactions using accepted credit and debit cards. My NZ Post Business and annual PO Box or Private Bags subscription payments are not subject to this surcharge.
- Pay your invoice to renew your PO Box or Private Bag.
- Pay all other invoices.
Pay by Direct Debit
You can sign up for Direct Debit by completing our Direct Debit Authority Form (PDF - 80KB). Please scan and send your completed form to customeraccounts@nzpost.co.nz.
When paying by Direct Debit, we will withdraw payment for invoices due from your bank account on the 20th of each month (or the next business day).
Pay by Direct Credit/Automatic Payment/Internet banking (Bill Pay)*
You can also pay us directly to our bank account.
Bank: BNZ
Branch: Wellington
Account 02-0500-0340001-015
Please use only your 8-digit customer account number as per your specific invoice/statement in the particulars field.
Example:
Particulars: 12345678 (NOTE: No letters, other numbers, spaces, or special characters should be added to the account number)
Code: Input your invoice details
Reference: Your company name as per your specific invoice/statement
For all payments made please ensure a payment/remittance advice is emailed to remittance@nzpost.co.nz providing a clear breakdown of payment details.
*If Bill Pay, there are 3 options for NZ Post as below
NZ Post Ltd – Use for paying your NZ Post on-account invoices and/or statements only.
NZ Post Ltd (POBOX/PRIVATE BAG) – Use for paying your PO Box/Private Bag renewal only.
NZ Post (Philatelic Bureau) – Use for making a deposit into your NZ Post Philatelic account only.