STEP-BY-STEP INSTRUCTIONS

Completing customs documentation for: businesses sending items UNDER $1000 overseas

You will need to complete 2 documents:

  • Consignment note - see steps below on how to complete this.

  • Export invoice - see steps below on how to complete this.

Step 1. Fill out a consignment note

To do this you can:

Use My NZ Post for Business: If you're a small business or send under 100 parcels a week, you can fill out and then print consignment notes as part of your online booking. My NZ Post for Business

Use eShip or APIs: If you're a larger business or send more than 100 parcels a week, you can create electronic consignment notes with eShip or APIs.For APIs - contact a business specialist and for eShip - Login or  learn more about eShip

Go to a store: If you're sending your parcel from an NZ Post store, you will be able to fill out all the customs documentation you need. Find a store

More about consignment notes

Step 2: Fill out an export invoice form

There are 2 options available to you:

A. Complete the export invoice (NCPI025), see links below. Export invoice (PDF - 48KB)   OR   Export invoice (Word - 55KB)

B. Provide a commercial invoice that includes:

•    a full description of the contents of your package 
•    the quantity of items in your package 
•    the total value of your package 
•    the country of origin of all items in your package 
•    the reason for export of your item 
•    the 6-digit Harmonised tariff code(s) of the sending items (if known).

 You will also need to sign and date the export invoice. 

It is also preferred to provide an export invoice that is computer-generated rather than handwritten.

More about export invoices

Step 3: Attach documents to your package

You will need to attach the documents to the outside of your package.

For consignment notes

You can:

  • print the electronic note onto adhesive paper and attach or 
  • use tape to attach it or 
  • place it in a clear plastic pouch. You can get clear pouches at an NZ Post store or at our online shop.

Please ensure the shipping label or bar-code is facing out.

For export invoices

Please put the invoice into a clear plastic pouch and attach it securely to the outside of your item. Please don't tape the invoice to the outside as we may need to see all of it. Please also ensure the shipping label or bar-code is facing out. You can get clear pouches at an NZ Post store or at our online shop.