NZ Post online shop order


Enquire about your NZ Post online shop order or about buying prepaid postage, packaging & stamps.

How can we help?
  • I haven't received my order
  • My order contains damaged items
  • My order contains wrong items
Which service or product is it related to?
  • Domestic parcels
  • International parcels
  • Mail products and services

Customer details

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Disclaimer
Providing your details means we can connect this email to other calls or emails you've had with our National Contact Centre so we can give you the best possible service. We may also contact you for customer feedback surveys.