Domestic delivery updates
Parcels
2 days delay*
Up to 2 days delay countrywide.
Mail
No delays
No significant delays. Check your mail delivery days using the Address & Postcode Finder.
* Additional working days delay on top of our normal delivery targets.
Courier parcels and mail
Last updated: 11:45am, 17 December.
Whilst we continue to see volumes that have significantly exceeded our forecast, our expanded processing and delivery teams are working hard to ensure every parcel is delivered as quickly and as safely as possible. As we keep each parcel moving throughout our network, some parcels may experience delivery delays of up to 2 working days in some areas around the country.
This page is updated as the situation changes, which may not be daily.
Additional resources for the latest information:
Christmas & New Year Delivery times
Our team will be delivering to a different schedule over the holiday break. The information below lets you know when your parcels and mail will be delivered over the Christmas and New Year period.
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Mail & Courier Delivery Schedule |
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Monday
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Tuesday
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Domestic Mail cut-off for successful mail items before Christmas |
Wednesday
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Recommended last day to send using Courier Economy to target delivery by Christmas |
Thursday
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Friday
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Recommended last day to send using Courier to target delivery by Christmas (Overnight) |
Saturday
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Sunday
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Monday
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Last day to send using Express to target by Christmas |
Tuesday
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Wednesday
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Closed Christmas day |
Thursday
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Closed Boxing day |
Friday
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Saturday
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Sunday
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Monday
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Tuesday
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Wednesday
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Closed New Year's Day |
Thursday
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Closed New Year's Day |
Friday
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Saturday
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Sunday
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Please note: recommended last day to send Standard and Bulk Mail to target delivery by Christmas is Friday 13 December
* Courier Overnight parcels: Parcels sent on Friday 20 December and ticketed for ‘Saturday delivery’ will be targeted for delivery on Saturday 21 December. Parcels sent on Friday 20 December will be targeted for delivery on Monday 23 December. Parcels send on Friday 27 December and ticketed ‘Saturday delivery’ will be targeted for delivery on Saturday 29 December.Parcels sent on Friday 27 December will be targeted for delivery on Monday 30 December.
PO Box Lobbies: These will be closed on 25-26 December and 1-2 January as these are Public Holidays.
Collect My Parcel/Missed My Parcel: Open on Monday 23 December. The next collection day will be Friday 27 December.
Rural & Dangerous Goods items:When sending parcels to rural locations, or sending parcels that contain dangerous goods, please allow up to an additional 3 working days for delivery.
Courier Economy items: Inter-Island Economy parcels sent on Friday 20 December will be targeted for delivery on Friday 27 December. Inter-Island Economy parcels sent on Friday 27 December will be targeted for delivery on Friday 3 January.
Delivery Target: Delivery targets are a guide only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which an item is accepted by us is day zero. If you post an item or hand it over the counter in a NZ Post store after that day’s final clearance, or on a Saturday or Sunday, day zero will be the next working day.