Sending bulk letters and documents
Find out how our bulk services can help save you time and money when sending letters & documents internationally and within NZ.
Sending bulk letters and documents
Find out how our bulk services can help save you time and money when sending letters & documents internationally and within NZ.
Economy Bulk International
Designed for business account customers who want to send bulk letters & documents internationally.
Send to 220 destinations with a 3-13 working day delivery target.
Wanting to send parcels internationally? Check out our sending tools.
Customised envelopes
Use customised envelope or branded packaging to visually communicate with your customers overseas.
Simplified sending
Take advantage of an easy-to-use system to declare your sending details that simplifies the process of lodging letters and documents in bulk.
Improve your cash flow
A deferred payment method is available to improve your business’s cash flow.
Weight and dimension restrictions
| Size | Maximum dimensions (height x length x thickness) per item | Maximum weight per item | |
| Medium | 130mm x 235mm x 10mm | 200g | |
| Large & Oversize | 260mm x 385mm x 10mm | 200g | |
First, you’ll need an NZ Post Business Account to use the Economy Bulk Letters international service. Sign up today to get a business account with us.
The next step is getting an approved PermitPost number. PermitPost allows you to pay by deferred payment and is available to NZ Post credit account holders. This is mandatory when using Bulk Mail services. Find out how to apply for a PermitPost.
Decide who is going to process your Bulk Letters. This involves gathering, bundling, and sorting your items. This can be done by a Mailhouse on your behalf, or by yourself. If you send Bulk Letters by yourself, then you will need to get set up on Lodgement Manager, a tool to manage your lodgement by creating the consignment note for your bulk letters and documents (this is shown as IBP Consignment Note) in Lodgement Manager. Find out more about Lodgement Manager and apply for access.
Choose your PermitPost impression, you can either use a standard PermitPost impression or design your own. Email [email protected] for an editable version of a PermitPost impression.
Make sure to follow the Envelope Layout Standards and Address Layout Standards when developing a new PermitPost template and envelope layout.
- Every envelope/packaging must have a Return to Sender address in case of non-delivery.
- The destinations where you send your letters and documents may have different addressing standards. Make sure you refer to Postal Addressing Systems to prepare the addresses to comply with these standards. Compliance helps to ensure your items are processed easily and quickly. For more information and a helping hand with your envelope layout, please email [email protected] or phone your account manager directly.
Seek approval on your envelope by emailing the artwork to [email protected].This is to make sure your items be processed easily and efficiently.
Organise some grey trays and Economy Par Avion small stickers for your items:
- You can get some grey trays from the Business Mail Centre, however if you need more than 40, please contact our logistics team see below for details.
- Examples of the approved envelopes.
Once items are inserted into envelopes, you will need to:
Step 1: Create the consignment note for your bulk letters and documents in Lodgement Manager.
Step 2: Attach the Economy Par Avion small sticker for each of your items.
Step 3: Use a grey tray/s to hold your items and include the consignment note for your bulk letters and documents in Lodgement Manager.
Step 3: Direct your items to a Business Mail Centre. You can either drop them off or use Courier service to send to a Business Mail Centre. (Note that Courier pickup will no longer be available after 1 July 2024).
Find your local Business Mail Centres (BMC)
- If you are based in the North Island, direct your items to the BMC in Auckland
Auckland Customer Acceptance team
122 Kerwyn Avenue
East Tamaki
Auckland 2013
Contact number: 027 573 5085
- If you are based in the South Island, direct your items to the BMC in Christchurch:
Christchurch Customer Acceptance
145 Orchard Road
Harewood
Christchurch 8051
Contact number:027 742 6002
If you are Auckland based, please email [email protected]
if you are based in the South Island, please call at 0800 697 228, press 2 (0800 only works for South Island)
Enquire about bulk sending today
Request a call back with a Business Specialist to discuss your bulk sending needs. Alternatively, speak to your Business Manager.
Enquire about bulk sending today
Request a call back with a Business Specialist to discuss your bulk sending needs. Alternatively, speak to your Business Manager.
Business Mail Centre
Our Business Mail Centre offers the complete processing of your outward mail and parcels. Using the latest technology, we ensure the correct and lowest cost postal options are applied to your postal requirements.
Let our Business Mail Centre process your outward mail, so you can focus on running your business.
The Business Mail Centre is a team of experts who take care of your full rate mail and parcels using the latest equipment and technology. They do the thinking for you - the team ensures that the correct and lowest cost postal options are applied to your postal requirements.
Our Business Mail Centre offers the complete processing of your outward mail including sorting mail into service streams, facing, bundling, completing documentation, putting a postage impression on each item, and lodgement, including:
- Franking of empty envelopes for customer use
- Applying customer logo as part of the envelope overprinting service
- Handling of any response or fulfilment requirements
- Outsourcing of one-off mailings instead of taking your staff away from their core responsibilities
- Picking up your mail and taking it directly to your local mail centre for you
Key benefits
- Let your staff get back to business: our mail handling experts manage your outgoing mail so your staff can concentrate on your core business
- Pay only for what you use: move your mail processing from a fixed cost to a variable one based on actual mail volumes
- Track your spending: get a clear picture of your postal spending with our customised reports that allow you to charge mailing costs to cost centre level
- Save on capital expenditure: NZ Post Business Mail Centres have the latest mail processing technology and equipment.
Next steps
- You need to have an NZ Post business account to use our Business Mail Centre services.
- Apply for a free business account
- Contact our Customer Care Centre, or
- talk to your NZ Post Account Manager about our Business Mail Centre.
Digital Postage Meters
Cost-effectively and efficiently weigh, frank, seal and brand your business mail without the need for prepaid products. Receive discounts on postage for your domestic and international mail items.
More cost-effective and more efficient than stocking prepaid products, a digital postage meter lets you weigh, frank, seal and brand your business mail.
We’ve contracted with Pitney Bowes to produce, install and maintain digital postage meters (DPM) which you can use to weigh mail and apply the correct postage.
Use of a DPM allows you to receive discounts on postage for your domestic parcels and all international mail items. DPMs automatically update price changes so your mail will always carry the correct postage. They also have a four-digit PIN to prevent pilfering of postage included envelopes, prepaid tickets and stamps.
The cost of a DPM varies depending on which model you choose, and which package applies. There are two DPM packages:
Package 1 - Free* DPM
Use of a DPM for four years or more, free of lease charges*, if:
- your spend** with NZ Post is more than $100 (incl. GST) each month, and
- you sign up as an NZ Post business account customer for a term of four years or more.
* You will still need to pay for ink and software for the DPM, labels and any artwork or other incidentals.
** Spend is calculated on the types of mail items you can process through a DPM – domestic and international letters and non-tracked parcels, of less than 1.5kg weight and 70mm thickness.
Package 2 - Own DPM Payments
You pay for your own purchase or lease of a DPM and receive a 5% discount on domestic letters processed through your DPM.
DPM Conditions
Discounts on postage charged when selected from the DPM menu, are:
| Domestic Letters | Domestic Parcels | International Letters | International Parcels | |
|---|---|---|---|---|
| Package 1 - Free* DPM | 0% | 13% | 5% | 10% |
|
Package 2 - Own |
5% | 13% | 5% |
10% |
- The use of your DPM (whether leased or purchased) will be subject to the DPM supplier’s terms and conditions.
- You must be an NZ Post corporate customer with an NZ Post business account.
- Any product discounts you have under a customer contract with NZ Post will not apply for mail processed through the DPM.
- ParcelPost items can be upgraded to Tracked by applying a ParcelPost Tracked upgrade ticket.
- Our DPM terms and conditions apply.
Delivery
Once an order is confirmed, your DPM supplier aims to deliver and install your DPM within three to five working days. If you don’t have an NZ Post business account, this may take slightly longer.
Next steps
- If you already have an NZ Post business account, contact Pitney Bowes directly on 0800 PITNEY (748 639) to talk about the package options available to you, or complete our online form
Legal information
The standard terms and conditions of the products and services offered by New Zealand Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at PostShop stores and selected New Zealand Post retail outlets.
Delivery Targets
For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in a New Zealand Post retail outlet after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.
You can expect that items will usually arrive at their destination within the delivery target specified. Because New Zealand Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for New Zealand Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.
Cover for loss or damage, prohibited & restricted items
Before sending mail items, make sure your item is safe to send and will be covered if it goes missing or is damaged. Make sure you read about cover for loss or damage and prohibited & restricted items.