Changes to global Customs clearance requirements
Changes to global Customs clearance requirements
Electronic Advance Data (EAD) - what you need to do when sending parcels overseas
- Sending international parcels instore or using a manual consignment note
- Sending international items parcels using NZ Post online tools
- Sender, Receiver and Parcel Contents: EAD requirements and examples
- HS Tariff and TARIC codes
- Destinations requiring HS Tariff codes
- Privacy of information
If you’re sending parcels overseas, there are important global Customs clearance requirements that need to be met to ensure your parcel reaches its destination without being delayed or returned.
For border security and clearance purposes, we need to electronically capture the sender, receiver and parcel content information that you provide on the Customs declaration form for any international sending services (except Economy Letters* International). This information needs to be shared in advance, to the destination postal administration and national government agencies (such as Customs) for purposes such as fiscal, risk, security and border clearance, in line with national and international legislation.
* Letters generally do not require a Customs declaration form. However, if the letter contains a declarable value (e.g. a calendar) then the appropriate Customs declaration form must be filled in and attached to the item, and EAD processes followed.
Sending international parcels in-store or using a manual consignment note
Once you have completed the Customs declaration form, your NZ Post store will scan the barcode and take an image of the completed form at the counter. This will be converted into an electronic format (EAD).
Recent changes to global Customs clearance requirements means that if the Customs declaration form is not filled out correctly for EAD purposes, your parcel could be delayed or returned. To ensure your item arrives safely the first time, you must:
- Write in English and BLOCK capitals
- Make sure that all the information is entered in the correct field.
- Write the sender and receiver names, addresses & phone numbers.
- For each individual item within your parcel, add its weight*, quantity and value, as well as the total parcel weight.
- For sending to a number of countries, you must provide at least the 6-digit tariff code for the item/s you are sending overseas. Ireland requires a 10-digit TARIC tariff code on items.
- Provide an accurate and complete Goods Description.
* Individual item weight can be an estimate
A service fee is included in the in-store price for sending parcels overseas to cover the electronic data capture cost, processing and administration fee. If you have a business account and you do not use a consignment note generated from an NZ Post electronic lodgement system, you will see the service fee separately on your invoice.
Please note: Customs declaration form (CN 22) coded as OS008A should be used when sending parcels overseas.
Sending International parcels using NZ Post online tools
No service fee will apply when sending International parcels and documents using our online tools such as Print Postage Online, eShip and labelling APIs. Sender, receiver and parcel content information will be sent electronically to the overseas postal service or organisation upon the completion of the transaction.
Sender, Receiver and Parcel Contents: EAD Requirements and Examples
When completing manual consignment notes or creating shipping labels via any NZ Post electronic lodgement tool, there are a few mandatory requirements to give your item the best chance to get to get your item to its destination safely.
The following tables highlight these requirements and some of the everyday errors that may affect the delivery of your item:
Sender and Receiver's details |
|||
CORRECT | INCORRECT | ||
Full Name | Full Name | Joe Bloggs | × Joe (no surname) |
Address Both Sender and Receiver Addresses must be included. |
Street Number, Street Name, Street Type | 30 Pitt Street | × 30 Pitt |
Postcode:
|
Example: If sending to Germany (a destination using a postcode system), you must include your own NZ postcode (as you are also sending from a country using a postcode system) and the Receiver's German postcode |
||
Country:
|
Germany | × Deutschland | |
China | × 中国 | ||
Cook Islands | × Rarotonga | ||
United Kingdom | × Northern Ireland | ||
French Polynesia | × Tahiti | ||
Telephone number | Phone number:
|
+648002687437 +64211234567 |
× 0800COURIER × 02112345678 |
Parcel Contents Information: Customs Declaration Form |
|||
CORRECT | INCORRECT | ||
Reason for Export | Ensure you’re accurately declaring your reason for export |
Only use ‘Gift’ if the item being sent is a legitimate gift.* |
× If your goods are part of a commercial transaction, you need to select another appropriate Reason for Export. |
HS Tariff Number |
For most countries, it is recommended to provide a HS 6-digit Tariff Number for commercial items. For EU member states plus Norway and Switzerland (except Ireland), HS 6 digit tariff numbers are required. For Ireland, it is mandatory to include a 10-digit TARIC number for all items. |
HS Tariff numbers are used by Customs authorities to identify products when assessing duties and taxes and for gathering statistics. They are updated from time to time when needed. The incorrect or obsolete HS Tariff numbers could cause delays, seizure or even the reject of the parcels. The HS tariff codes are available at tariff-finder.govt.nz To find a TARIC (Europe) number, visit the European Commission Taxation and Customs Union online. Note that you CANNOT get a 10-digit TARIC code from tariff-finder.gotv.nz as TARIC codes are the integrated tariff of the EU. |
|
Description of Contents | Specific description of goods being sent:
|
Women's woollen Jersey Plastic cup |
× Clothing/apparel |
* A “Gift” is defined as (a) is sent to a private person by or on behalf of another private person resident abroad; (b) is occasional; and; (c) consists only of goods for personal use by the addressee or his family, and that the nature and quantity of the goods imported are such that the consignment is not of a commercial nature.
Documents
Correct | Incorrect |
---|---|
Catalogues, Annual Reports, Bill of lading, Blueprints, Business Cards, etc. | Documents, Paperwork |
Non-Documents
Correct | Incorrect |
---|---|
Men’s shirts, lingerie, girls’ vests, boys’ jackets | Apparel |
Blankets, medications | Aid consignments |
Refrigerators, stoves, microwave ovens, coffee machines | Appliances |
Automobile brakes, windshield glass for automobiles | Auto parts |
Pumps, seals, engines | Machine parts |
Metalworking machinery, cigarette-making machinery | Machinery/Machines |
Mineral oil, plant oil | Oil |
Plastic kitchenware, plastic houseware | Plastic goods |
Computers, televisions, CD players, tape recorders, mobile | Electronics |
Oil well equipment, poultry equipment | Oil well equipment, poultry equipment Equipment |
Iron and steel wire, copper wires | Wires |
Fish, Beverages, Milk Powder | Foodstuffs |
Dolls, remote-control cars | Gifts |
Plates, dishes, tablewear | Household goods |
HS Tariff Codes
What is an HS tariff Code?
Harmonised System (HS) tariff codes are an internationally standardised set of codes used to help classify what kind of products are being shipped internationally. This system also plays a vital role in taxation systems and controls.
A TARIC code is an EU standardised a 6-digit Tariff Code or a 10-digit TARIC code. It is integrated into the 6-digit harmonised system (HS) code and is designed to show various rules, such as duty suspension, tariff quotas, applying to specific products when imported into the EU.
What you need to know
Please become familiar with this process as items may be returned if these customs requirements have not been met.
Customers must provide detailed and accurate descriptions of the items they intend to send overseas. Some countries require customers to use the correct corresponding 6-digit HS tariff codes for the items they intend to send. The latest list of countries that require a HS Tariff Code and TARIC code is below.
From 1 July 2023, the European Union (EU) plus Norway and Switzerland will be following these new requirements strictly, requiring mandatory HS or TARIC codes for all parcels sent into these destinations. We expect to see more countries adopt a similar approach. The latest list of countries can be found below
If the sending customer fails to provide a Tariff Code, NZ Post will endeavour to supply one, but accepts no liability for incorrect or inadequate declaration of goods or any consequences as a result.
How to classify goods
A 6 digit HS tariff number can be found by visiting the New Zealand Foreign Affairs and Trade Tariff Finder.
A 10-digit TARIC number can be found by visiting the European Commission Taxation and Customs Union. The TARIC numbers are for EU only, they can't be found in NZ Foreign Affairs and Trade Tariff Finder.
Destinations which now require HS tariff codes – Update in June 2023
This list is subject to change and will be updated accordingly.
Name of Country and Territory | |
A - E | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, |
F- L | Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg |
M- R | Malta, Netherlands, Norway, Poland, Portugal, Romania |
S - Z | Slovakia, Slovenia, Spain, Sweden and Switzerland |
* Irish Tax and Customs require a 10-digit TARIC code to be included in the Customs declaration.
Privacy of information
We take your privacy and information security very seriously. Read our Privacy Statement.
Questions & Answers
EAD is the electronic capture of consignment note information for transmission to the overseas destination, before the item leaves New Zealand.
We are requiring the electronic capture of sender, receiver and parcel content information on the Customs declaration form for all international services*, i.e.:
- Economy
- Courier
- Express
* Economy Letters and Economy Registered items do not require a customs declaration form.
The information is captured for purposes such as of fiscal, risk, security and border clearance in line with the national and international legislation.
If we do not comply with these international requirements the item may not be able to enter the destination country.
This requirement is not limited to New Zealand; all postal operators and other delivery service providers around the world are required to capture and transmit this data to all countries before parcels can be sent.
No, items sent using the Print Postage tool on the NZ Post website don’t need to be scanned for EAD. Sender, receiver and parcel content information is sent electronically to the overseas postal service or organisation.
The information captured may be electronically transmitted to the destination postal administration and national government agencies (such as Customs) in advance, for purposes such as fiscal, risk, security and border clearance, in line with national and international legislation.
As the sender, it’s your responsibility to provide true and correct information about the parcels you send overseas.
Check our Customs declaration and consignment notes page for full details of Customs documentation needed when sending parcels overseas.
If you need more advice, just ask a member of our team in-store when you’re posting your international item. They’ll be happy to help. Check our NZ Post store locator to find an outlet near you.
You are required to supply the following information on your customs declaration:
- Sender name, address and phone numbers
- The name, address and phone number of the receiver
- Category of the item within the parcel (i.e. commercial, gift or other)
- Total parcel weight
For each item within your parcel:
- A detailed description of each item within your parcel
- Quantity
- Individual weight of each item*
- Value
* Individual item weight can be an estimate.
We recommend that commercial senders include additional information, including a Harmonised System (HS) tariff number and the country of origin of the goods.
You must give a detailed description of each item within your parcel such as 'men’s cotton shirts', 'child's jigsaw' or 'women’s woven synthetic dress'. General descriptions such as 'spare parts', 'samples' or 'food products' are not permitted. You must also specify the quantity for each item within your parcel in the quantity field of the Customs declaration form.
In circumstances where a HS tariff code hasn’t been provided for an item being sent to a European Union country, NZ Post will assign a tariff code based on the goods description provided by the sender, in order to avoid being returned/rejected or delays to shipment. Whilst NZ Post will endeavour to provide an appropriate HS Tariff Code(s) for your item(s), NZ Post accepts no liability for parcels that are returned to the customer due to the Tariff code or other required information being missed or incorrect.
You are however, required to declare an accurate, detailed and complete Goods Description of each item within your parcel such as ‘men’s cotton shirts’, child’s jigsaw puzzle of wood’.
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