STEP-BY-STEP INSTRUCTIONS

Completing customs documentation for: sending items UNDER $1000 overseas with the Express service

You will need to complete 2 documents:

  • Consignment note - see the steps below on how to complete this

  • Export invoice - see the steps below on how to complete this

Step 1: Complete a consignment note

To do this you can:

Do it online: The easiest option. If you use Print Postage Online or Rate Finder to send a parcel overseas, you can fill out and then print consignment notes as part of your online booking.   

Go to a store: If you're sending your parcel from an NZ Post store, you will be able to fill out all the customs documentation you need. Find a store

More about consignment notes

Step 2: Fill out an export invoice form

There are 2 ways to do this:

A. Complete the export invoice (NCPI025), see links below. (Export invoice (PDF - 48KB)   OR   Export invoice (Word - 55KB)

B. Provide a commercial invoice that includes:

•    a full description of the contents of your package 
•    the number of items in your package 
•    the total value of your package 
•    the country of origin of all items in your package 
•    the reason for export of your item 
•    the 6-digit Harmonised tariff code(s) of the sending items (if known).

 You will also need to sign and date the export invoice. 

It is also preferred to provide an export invoice that is computer-generated rather than handwritten.

More about export invoices

Step 3: Attach the documents to your package

You will need to attach the documents to the outside of your package.

For consignment notes

You can:

  • print the electronic note onto adhesive paper and attach or 
  • use tape to attach it or 
  • place it in a clear plastic pouch. You can get clear pouches at an NZ Post store or at our online shop.

Please ensure the shipping label or bar-code is facing out.

For export invoices

Please put your export invoice into a clear plastic pouch and attach it securely to the outside of your item. Please don't tape the invoice to the outside as we may need to see all of it. Please also ensure the shipping label or bar-code is facing out. You can get clear pouches at an NZ Post store or at our online shop.