Fast and cost-effective international courier service
Use our international courier service to send parcels, important letters and documents to 53 countries for arrival within 2-5 working days.
Fast and cost-effective international courier service
Use our international courier service to send parcels, important letters and documents to 53 countries for arrival within 2-5 working days.
Send up to $5,000
If your item goes missing or gets damaged, you're covered up to $5,000.
Signature on delivery
Door to door service with signature on delivery included.
Home pickup available**
Book before 12:00pm for same day pickup or drop at an NZ Post store.
Send up to 30 kg*
Send parcels up to 30 kg and letters up to 1 kg.
Things to know before you send
Check delivery targets
For the latest delivery targets and possible disruptions to your destination country, please visit our international delivery updates page.
Restrictions on items
Before you send, check restrictions on items to your destination country. Also make sure you're not sending any prohibited or restricted items.
Package items correctly
Ensure your items arrive safely and securely by checking how to package your items correctly.
*This may vary depending on destination, weight, and size of item. Maximum weights are lower for some destinations.
**Courier ticket required for pickup. Don't have a courier ticket? Use our online sending tool to pay and print your label.
Size limits & pricing
For accurate international courier prices, weight limits to your destination country, and to print your sending label, use the Send a parcel tool. Prices online may vary from those in store. Please note a $3 fee applies in store when sending overseas.
- A minimum chargeable weight of 500g applies to parcels.
- Parcels must not exceed a maximum weight of 30 kg. For sending parcels over 30 kg, see our air and sea freight options.
- The maximum length of any one side is 1.5m.
- The maximum size of length + girth is 3m.
- The maximum size and weight restrictions include packaging.
Maximum size (length + girth) : 3m
Maximum length of any side: 1.5m
How prices are calculated
- International courier prices are based on the size, destination and weight of your parcel.
- Prices are calculated based on actual weight or volumetric weight, whichever is greater, and is rounded up to the nearest 50g.
- All prices include GST and may vary in store.
Calculating volumetric weight
Volumetric weight (kg) = Height (m) x Length (m) x Depth (m) x 200
Example:
A parcel with dimensions 150mm (height) x 400mm (length) x and 600mm (depth) (0.15m x 0.4m x 0.6m) x 200 = 7.20 kg.
If the parcel's actual weight is 4 kg, then you would be charged for 7.20 kg as the volumetric weight is greater than the actual weight of the parcel.
- A minimum chargeable weight of 500g applies to letters & documents.
- Documents weighing more than 1 kg are classified as parcels.
- The maximum size and weight restrictions include packaging.
How prices are calculated
- International courier prices are based on the size, destination and weight of your parcel.
- Prices are calculated based on actual weight or volumetric weight, whichever is greater, and is rounded up to the nearest 50g.
- All prices include GST and may vary in store.
| Weight range | 0-500g | 500g-1 kg |
|---|---|---|
| Australia (Zone A) | $31.01 | $37.81 |
| South Pacific (Zone B) | $45.26 | $56.16 |
| Asia (Zone C) | $46.03 | $57.74 |
| Canada, UK, & Europe (Zone D) | $56.33 | $71.31 |
| United Sates of America (Zone US) | $69.79 | $88.03 |
| Rest of the world (Zone E) | $55.15 | $68.55 |
Customs requirements
Sending an item UNDER $1,000
You'll need to complete a consignment note.
Sending an item OVER $1,000
You'll need to complete a consignment note and an Export entry.
Additional information
To find your HS Tariff code, go to the Tariff Finder.
Tariff codes allow international customs offices to safely and easily classify anything being brought into their country. Harmonised System, or HS Tariff codes are published by the World Customs Organisation, as a standardised system across all countries.
New European shipping regulations mean that parcels being sent to the EU must have accurate HS Tariff codes. However, we strongly recommend that even parcels being sent to countries outside of Europe still meet these guidelines, in case the package is diverted through Europe on the way to its destination.
Failure to provide an accurate HS Tariff code could mean your parcel gets delayed or returned. NZ Post does not have control over whether this happens, and cannot take responsibility for parcels which are delayed or returned because of missing or incorrect HS Tariff codes.
When sending overseas, writing the address in the correct format ensures the successful delivery of your item without delay.
Follow these guidelines to address your items correctly:
- Write the country name in CAPITALS on the last line by itself.
- The address should be no more than five lines.
- Always write the address in pen, and never use a pencil.
- Check the addressing conventions for your destination country on the Universal Postal Union's website.
If you have documentation, such as shipping labels (including electronic labels and manual consignment notes, invoices, or other certificates) that are not adhesive, you will need to put them into a clear plastic pouch and attach it securely to your parcel. Please ensure the shipping label is facing out. You can get clear pouches at NZ Post stores or at our online shop.
Terms and Conditions
The standard terms and conditions of the products and services offered by NZ Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide. They are also available for reference at selected NZ Post stores.
Delivery Targets
For the purposes of delivery targets, the day in which the item is accepted by us is day zero. If you post an item, or hand it over the counter in an NZ Post store after that day’s final clearance, or on Saturday or Sunday, day zero will be the next working day.
You can expect that items will usually arrive at their destination within the delivery target specified. Because NZ Post does not directly control all parts of the delivery chain, we cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For information on our delivery targets for international destinations, view our guide to World Zones.
Required postage
The required postage is the value of postage required for NZ Post to carry the item. Actual price paid may vary instore. The required postage and specifications are subject to change.