Terms of Business
NZ Post is required by law to meet specific performance standards. Read our terms of business including The Public Contract and Postal Users' Guide to find our standard terms and the postal legislation relating to our products and services.
Acceptable Use of Public WiFi Policy
Alcohol sending terms
These terms and conditions apply to the sending of alcohol via NZ Post’s domestic or international services.
Business Account General Terms
Courier Address Database Offline Extract Terms
These Terms apply to your access to and use of our Database Updates.
Courier & Express - additional information and guidelines
Direct Debit Terms and Conditions
Mobile app terms and conditions
These terms and conditions apply to the use of the New Zealand Post iPhone, iPad and Andriod app (the "mobile app")
NZ Post’s Market Insights Terms and Conditions
NZ Post Parcel Notifications Terms and Conditions
Service terms - Courier Services
Service Terms - International Freight Services
Service Terms – Payment Services
Service Terms – Postal Sending Services
Service Terms – Mailhouse Services
Supplier Code of Conduct
The goal of this NZ Post Group Supplier Code of Conduct is to positively influence the supply chain. This means enabling and supporting suppliers to review their current approach to sustainability and make tangible improvements that will benefit their business, and ours, as well as society and the environment.
Standard Terms & Conditions products and services
The standard terms and conditions of the products and services offered by NZ Post Limited, including information on the extent of our liability, are set out in the Public Contract and the Postal Users' Guide.
Supplying to NZ Post
Find out about how NZ Post buys goods and services and what sort of purchasing method you should expect when you supply to us.
Variable Prices
Variable rates - International inbound
Website Terms and Conditions
Terms and conditions for the NZ Post website, www.nzpost.co.nz and its sub-domains.